Our IT support services are designed for Organisations who either don’t have dedicated in-house IT resource, or simply wish to complement their existing team. We aim to provide a flexible IT service to suit the Client’s needs, this can be anything from hours of cover to the granularity of the support provided.

“Working with Streym has been an extremely positive experience, we’ve received great value and exceptional IT support service, often they’ve always gone above and beyond what I would expect. We receive a very personal service and it’s good to know we can concentrate on the business without worrying about the IT.” Nik Entwistle – Turn Key

Key benefits:

• Proactive IT support - using our advanced network monitoring system, we can prevent issues before they affect you.

• Highly trained staff – Desktops, Servers, Advanced Networking, Security & Applications. We have specialist, highly trained IT staff in each one of these areas.

• Flexible service offering - tailored exactly to your business needs.

• Competitively priced – in most cases we have saved our clients’ costs and delivered a higher level of service compared to their previous IT support company.

• Quarterly reviews – we take time out to review the service, provide you with a market update and discuss the partnership to see if it can be improved in any way.

• Onsite Engineer – once a month, we’ll send an on-site engineer to spend some time with you to make sure everything is running as it should.

• Market updates and reviews - a range of complementary services and expert partners to meet all the demands of dynamic businesses.
  
  

Streym is passionate about enabling customers to focus on their strengths; confident in the knowledge that their IT systems will reliably support them and their colleagues in their business pursuits. This has been a key focus of ours and we believe we've become quite good at it.

Above all, we recognise that supporting people is as important as supporting technology. We understand the importance of quality people, delivering a personal service:

• Above all, we recognise that supporting people is as important as supporting technology. We understand the importance of quality people, delivering a personal service:

• All calls are answered by qualified Service Desk engineers. We do not employ “call-loggers” whose only job is to take a message.

• We resolve 75% of problems in 30 minutes or less.

• Our online helpdesk tool offers clients proactive updates and real time tracking of live IT support issues.

• Engineers can be scheduled to the clients’ convenience not the other way round.

• We help to identify user training requirements for our clients, increasing productivity and helping to minimise on-going support costs.

• Streym offer comprehensive user-friendly reports for clients wishing to analyse their IT and support needs and our performance.

We provide professional IT Support in major towns and cities such as London, Leeds, Manchester, Birmingham, Milton Keynes, Oxford, Reading, Bristol and more. We cover virtually every town in the UK with our IT Support services. If you are serious about getting value from your current IT systems, or you're looking for ways to keep your business ahead of the competition, you will be amazed at how Streym can help. We offer a free review of your current environment and can tell you where you’re strong and where you’re not so strong.

For more information on our IT support, give our team a call on 0845 2301420 or drop us an email on This e-mail address is being protected from spambots. You need JavaScript enabled to view it